This morning I read a really wise piece from mashable.com entitled Social Media-Based Public Shaming Has Gotten Out of Control.
The writer (Todd Wasserman) does a good job of getting to the crux of why social media shaming makes so many of us feel uncomfortable, namely because it often sidesteps properly addressing an issue in the real world and instead opts for an online tête-à-tête, the fall out from which can be really unpleasant for all concerned.
When I first joined Twitter, I remember being transfixed by the tweet-fights that would pop up in my timeline occasionally. I couldn’t believe that some people would argue so publicly and viciously with strangers or even their peers. It made entertaining reading for a little while but the novelty soon wore off. I wondered, ‘how can you adequately debate anything in 140 characters? And why debate in the first place when your positions are so polarized there isn’t a hope on this green Earth you’ll find common ground?’
It was also plain to see that while these arguments were happening in the digital world, they were upsetting people in the real world without achieving very much except, in some cases, providing fodder for the grind of the 24/7 news media we’re surrounded by.
When it comes to social media Twitter is my drug of choice and while I enjoy it, I’m very aware of its weaknesses, which I’m reminded of almost daily. Sometimes, though it pains me to say this because I know it plays into the mindset of social media ‘haterz’, social media sadly becomes little more that an echo chamber of negativity and cynicism. Other times, it tips over into an ‘angry mob’ mentality that leaves me scrambling to log out, even when the subject of the rage is entirely deserving. It can feel like a group feeding frenzy – everyone trying to out do each other with their outrage – and that makes me uncomfortable and also a little confused as to how all this digital rage makes a real difference to the actual issue.
For me all these issues with social media come back to one basic rule of thumb: if you wouldn’t write it, say it or do it in the real world or to someone’s face, then don’t do it online. Consider it the Golden Rule of the Internet, along with this one aka Wheaton’s Law from Will Wheaton of Star Trek: Next Generation fame, who simply says, ‘don’t be a dick’. And what could be easier than that?
Image via curlysar on Flickr.